Privacy Policy for cropSell.ca

Effective Date: August 13, 2026
Last Updated: September 1, 2026
Website: https://cropsell.ca

At cropSell.ca (“we”, “us”, or “our”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website cropsell.ca, register an account, list home-grown produce, or purchase goods through our platform.

We comply with the data protection principles set out under Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Google API Services User Data Policies.

1. Information We Collect

We collect information that identifies you or can be used to contact you (“Personal Information”). This falls into two main categories:

Voluntarily Provided Information: When you register an account (including via third-party services), create a grower listing, buy items, message other users, or contact our support team, you may provide:
- Full name, username, and contact credentials.
- Email address and telephone number.
- Physical location, farm address, or postal code (processed via our mapping tools to show local pickup options).
- Listing details, descriptions, pricing, and photographs of your produce or farm-gate goods.
- Billing and shipping addresses required to fulfill transactions.
Automatically Collected Information: Powered by our e-commerce infrastructure (WooCommerce) and integrated tools (such as Google Site Kit, analytics, and Google Maps), we automatically collect standard technical data, including your device’s Internet Protocol (IP) address, browser type, operating system, pages viewed, and session identifiers.

2. How We Use Your Information

We use the information we collect for specific, legitimate operational purposes to run our marketplace smoothly, including:

Operating, maintaining, and improving the cropsell.ca platform and e-commerce checkout experience via WooCommerce.
Facilitating peer-to-peer connections, localized searches, and farm-gate transactions between buyers and growers.
Processing user registrations, account verification emails, password resets, and transaction confirmations.
Displaying geographic locations, local pick-up routes, and maps using mapping services.
Monitoring site performance, analyzing user trends, and ensuring security against fraud or technical abuse.

3. Google Workspace APIs & Limited Use Disclosure

Our platform integrates with Google Workspace APIs (via OAuth 2.0 and FluentSMTP) strictly to manage administrative sender credentials and dispatch secure, transactional system emails (such as new user verification messages, order receipts, and password resets) from our domain address (in**@******ll.ca).

Limited Use Compliance: cropSell.ca’s use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
No Third-Party Sharing or Advertising: Google API data is used exclusively for functional, user-facing email dispatch. We do not sell, share, or transfer Google user data to third parties, data brokers, or advertising networks under any circumstances.
Human Access Restrictions: Human reading or access to Google API data is strictly prohibited unless explicitly required by applicable law, necessary for technical troubleshooting of delivery failures, or authorized by you for customer support.

4. How We Share and Disclose Your Information

We do not sell, rent, or trade your personal information to third parties. To operate our marketplace, we securely share necessary information with trusted third-party service providers:

Payment Processors (Stripe): Financial transactions on cropSell.ca are processed securely by Stripe. When you make a purchase, your payment details (such as credit card numbers and billing info) are collected and processed directly by Stripe in accordance with their privacy policy. We do not store full credit card numbers on our servers.
E-Commerce & Platform Infrastructure (WooCommerce): Our core store framework is built on WooCommerce, which processes cart sessions, order logs, and customer account histories necessary to complete purchases.
Mapping and Location Services (Google Maps): We use Google Maps APIs to display pick-up locations and facilitate local searches. Google may collect location data, IP addresses, and set cookies subject to its own privacy policy.
Other Marketplace Users: To facilitate local trade, certain details—such as your public vendor name, listing details, general location/city, and messages sent via the platform—are visible to other users.
Legal Compliance: We may disclose your information if required to do so by Canadian law, subpoena, court order, or government regulation, or to protect the safety, rights, and property of cropsell.ca, our users, or the public.

5. Data Security and Retention

We implement reasonable physical, organizational, and technical security measures—including SSL encryption and secure database structures—to protect your personal information against unauthorized access, loss, alteration, or disclosure.

We retain personal information only for as long as necessary to fulfill the operational purposes for which it was collected, satisfy legal or accounting obligations, or resolve disputes. If you close your account, your personal data will be deactivated or permanently removed in accordance with our retention policy.

6. Your Privacy Rights & Data Deletion

Under PIPEDA, you have specific rights regarding your personal information:

Access: You have the right to request access to the personal information we hold about you.
Correction: You can request that we update, correct, or complete any inaccurate or incomplete data.
Deletion & Withdrawal of Consent: You may withdraw your consent or request full deletion of your account and associated personal data at any time by reaching out to our team at in**@******ll.ca.

7. Cookies and Tracking Technologies

cropSell.ca uses cookies, local storage, and similar tracking technologies (including those deployed by WooCommerce, Stripe, and Google) to remember your cart items, preferences, and analyze web traffic. You can choose to disable cookies through your individual browser options, though doing so may disable core checkout and account features.

8. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, wish to access or delete your personal information, or want to file a privacy-related complaint, please contact our privacy team at:

cropSell.ca Privacy Team
Email: in**@******ll.ca
Website: https://cropsell.ca